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VPN is only supported with *biometric clock models and any MTX30. Except for HP models, it’s recommended to set net speed to lowest or 10M. VPN between client workstations and server is not supported.  VPN is allowed when accessing Read More

Note: These items will be built-in to version 5.7 and Pro 4.7. List of x.6 features: ·         Read More

Amano is pleased to announce the release of our new MTX-30 series terminals. These new terminal work with a new release of Time Guardian 5.6. and Time Guardian Pro 4.6. These new terminals have additional features and functionality like s Read More

Viewing/printing reports EXPLAINED: Reports can be generated from the OUTPUT section. If none are listed, you can press the bottom right plus sign to creat Read More

ERROR when running report: error running report- org.hibernate.exception.genericjdbcexception: could not execute query FIX: DB needs to be upgraded, call support at 800 896 7035. You may need a support contract. Note: T Read More

Backup db folder Uninstall tg & firebird Restart pc Delete tg folder Install new version Call 800 896 7035 to ugrade db with tech support Read More

As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported. Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments Read More

Setting up the FPT 40 with Time Guardian.  When the FPT 40 is hooked up to a PC with the commstick. Time Guardian may not detect it. Go to Setup>Wizard then select the Clock tab(Which should look like this): Click on Location/Termi Read More

To import, you would set the benefit settings to import. The attached PDF shows a tab delimited sample file and how it shows after imported to TG. We’ve also attached the sample import file.   It seems that the PYMST.c Read More

PIX-55 giving PRT E2 error. Try checking the cables inside of the clock make sure they are plugged in all the way and not loose. If this is the case try unplugging the clock then plug it back in. If this fails to clear the error, Read More